Privacy Policy

1. Accountability

ArtLifting is responsible for maintaining compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, Quebec’s Law 25, and the relevant U.S. regulations, including the California Consumer Privacy Act (CCPA) and other state privacy laws. We have appointed a Privacy Officer, who oversees our privacy practices. If you have any questions about how your personal information is handled, you may contact our Privacy Officer at [insert contact information].

2. Collection and Use of Personal Information

We collect personal information solely for the following purposes:

  • To process orders and transactions

  • To provide customer support and respond to inquiries

  • To improve our website, services, and user experience

  • To comply with legal obligations

  • To provide marketing communications, only with prior consent

3. Consent and Your Rights (U.S. and Canada)

We obtain your explicit consent before collecting, using, or disclosing your personal information, except where permitted or required by law. By using our services, you acknowledge and agree to our data collection practices. You may withdraw your consent at any time by contacting our Privacy Officer.

For California residents, under CCPA and CPRA (California Privacy Rights Act), you have the following rights:

  • Right to Know: You may request information on the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You may request the deletion of your personal data, subject to legal exceptions.

  • Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information.

  • Right to Non-Discrimination: Exercising your privacy rights will not result in discrimination against you.

  • Right to Correct and Limit Use: You may request corrections to inaccurate personal information and restrict data processing in certain circumstances.

To exercise these rights, please contact us at info@artlifting.com

4. Limiting Collection, Use, and Retention

We collect only the information necessary for the stated purposes and retain it only as long as required by applicable laws. We do not use personal information for any additional purposes without obtaining further consent.

5. Disclosure of Personal Information

Your personal information will not be shared, sold, or rented to third parties except in the following circumstances:

  • To service providers assisting with business operations (e.g., payment processing, email marketing, website hosting)

  • To comply with legal obligations, such as responding to lawful requests from authorities

  • If ArtLifting is acquired or merged with another entity, your information may be transferred as part of the transaction

For California residents, we do not “sell” personal data as defined under CCPA/CPRA, but we may share data for advertising purposes where permitted. Users can opt-out of data sharing by contacting us.

6. Accuracy of Personal Information

We make every effort to ensure that personal information is accurate and up-to-date. You may request corrections to your personal information by contacting our Privacy Officer.

7. Safeguards and Security

We employ industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Secure encryption of sensitive data

  • Restricted access to personal information by authorized personnel

  • Regular audits and updates to our security practices

8. Right to Access and Correction

You have the right to request access to your personal information and request corrections if the information is inaccurate or incomplete. To make a request, contact our Privacy Officer at [insert contact information].

9. Privacy Rights in Quebec (Law 25) and U.S. States 

For individuals in Quebec, we comply with Law 25, which includes:

  • Conducting privacy impact assessments before transferring data outside Quebec

  • Notifying affected individuals and the Commission d'accès à l'information du Québec in case of a serious data breach

  • Appointing a responsible individual for overseeing personal information protection

For residents of Virginia, Colorado, Connecticut, and other U.S. states with privacy laws, similar rights to access, delete, and opt-out apply. Contact us to exercise these rights.

10. Data Transfers and International Compliance 

Your personal information may be stored and processed outside Canada or the United States. If personal data is transferred outside Quebec, we conduct a privacy impact assessment to ensure adequate protection under applicable laws.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For California residents, we honor Global Privacy Control (GPC) signals as a mechanism for opting out of data sharing.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We will notify users of any significant changes by posting an updated version on our website.

13. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact our Privacy Officer at:

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@artlifting.com or by mail at:

ARTLIFTING PBC
120 Causeway St.. Suite 400
Boston, MA 02114
304-825-5278